Terms & Conditions

Welcome to the Love You, Bye website

By continuing to browse and use this website, you agree to comply with and be bound by the following terms and conditions of use, which, together with our Privacy Policy, govern Love You, Bye’s relationship with you in relation to this website.

If you disagree with any part of these terms, please do not use our website.

The terms “Love You, Bye”, “us”, or “we” refer to the owner of the website.

 

1. Use of the Website

  • The content of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials on this website for any particular purpose.

  • You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

 

2. Intellectual Property

  • This website contains material owned by or licensed to us, including but not limited to design, layout, look, appearance, and graphics.

  • Reproduction is prohibited except in accordance with the copyright notice, which forms part of these terms.

  • All trademarks reproduced on this website which are not the property of, or licensed to, us are acknowledged on the website.

 

3. Unauthorised Use

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

 

4. Links to Other Websites

  • From time to time, this website may include links to other websites. These links are provided for your convenience only.

  • We do not endorse these websites and are not responsible for their content, privacy policies, or practices.

 

5. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Payment is taken at the time of ordering through the methods available on the website.

  • You must ensure that the payment information you provide is accurate and complete.

 

6. Pricing & VAT

  • All prices are displayed in GBP (£) and include VAT where applicable.

  • We reserve the right to correct pricing errors and update prices without prior notice.

 

7. Delivery & Dispatch

  • Dispatch times are up to 5 working days, excluding weekends and bank holidays.

  • Delivery is available to UK postcodes only unless otherwise agreed.

  • For full details, please refer to our Delivery & Returns Policy.

 

8. Cancellations, Returns & Refunds

  • You may return items according to our Change of Mind and Defective Items policies.

  • Return requests must be initiated within 14 calendar days of receipt for change-of-mind returns.

  • For defective items, we will refund return postage costs.

  • Refunds will be processed to the original payment method.

  • For full details, please refer to our Delivery & Returns Policy.

 

9. Limitation of Liability

  • To the fullest extent permitted by law, Love You, Bye is not liable for any loss or damage arising from the use of this website or products purchased, including indirect, incidental, or consequential loss.

  • Nothing in these terms excludes or limits liability for death or personal injury caused by our negligence or any other liability that cannot be excluded under UK law.

 

10. Customer Obligations

  • You agree to provide accurate, current, and complete information when ordering or contacting us.

  • You will comply with all applicable laws and regulations when using the website and purchasing products.

 

11. Force Majeure

  • Love You, Bye will not be liable for delays or failures to perform obligations caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, or transportation delays.


12. Amendments

  • We reserve the right to update these Terms & Conditions at any time.

  • Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.


13. Governing Law

  • These Terms & Conditions are governed by the laws of England, Wales, Scotland, and Northern Ireland.

  • Any disputes arising from the use of this website or purchase of products are subject to the exclusive jurisdiction of the courts of the UK.

14. Contact Us

For questions about these Terms & Conditions, please contact us at:
Email: loveyoubye.melts@gmail.com